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Delivers customer support across multiple channels, resolves order and fulfillment issues, and processes returns while partnering with internal teams.
Provides member support via calls and emails, handling benefits and billing inquiries while ensuring customer satisfaction for a mental health platform.
Provides technical support for energy trading front office systems, monitoring trades, troubleshooting issues, and coordinating with development teams during platform migrations.
Supports sales operations by handling lead generation, client coordination, CRM management, and administrative tasks to drive revenue growth.
Answer bilingual customer calls from florists, process orders, handle billing inquiries, and resolve product/service issues for Teleflora's member network.
Handle inbound customer support inquiries, diagnose technical issues, and guide customers on product best practices for the Braze platform.
Handles inbound customer support inquiries, diagnoses technical issues, and guides customers on product best practices and integrations.
Handles inbound customer support inquiries, diagnoses technical issues, and guides customers on product usage and best practices for the Braze platform.
Associate Support Representative diagnoses and resolves customer technical issues, answers product questions, and guides best practices to ensure excellent customer experience.
Fulfillment Associate manages high-velocity candidate outreach via phone, SMS, and email to guide applicants through the enrollment process and meet conversion targets.
Processes insurance plan administration requests and customer transactions while meeting productivity standards and supporting operational projects.
Fulfill candidate enrollment by managing high-velocity outreach via phone, email, and SMS while resolving queries and driving applicants through the admissions funnel.
Handles patient recruitment and engagement for clinical trials, including outbound/inbound calls, screening, and scheduling while providing exceptional customer service.
Provides technical and business support to service professionals, troubleshooting platform issues and offering strategic guidance on ROI and lead management.
Provides technical and business support to service professionals on the Angi platform, troubleshooting issues and consulting on ROI and lead management.
Handle inbound calls from service professionals to resolve issues, diagnose problems, and retain customers through consultative problem-solving.
Handle inbound calls from service professionals to resolve issues, prevent cancellations, and diagnose problems to retain customers.
Provide customer support via email, phone, and chat to patients and healthcare professionals using Luscii's digital care app, while documenting issues and escalating complex problems to the team.
Provides customer support to B2B clients across chat, calls, and email channels for the Spanish market.
Provides customer support and engagement for a sustainable fashion e-commerce company, handling inquiries and building customer relationships.